1. Introduction
We know that you care how information about you is used and shared, and we want to keep your trust that we will do so carefully and sensibly. We are committed to protecting your personal privacy. Our principles of privacy summarise and clarify that commitment: how we safeguard your privacy, how we treat personal information, and what choices you have. We understand that for you to take full advantage of the benefits of sleekmakeup.com (the “site”, we must do everything we can to ensure that your privacy is secure. If you choose to visit our site, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms & Conditions, including limitations on damages, arbitration of disputes, and application of the law of the UK. Our business changes constantly. This notice alongside our Terms & Conditions may change also. Use of information that we gather now is subject to the Privacy Policy in effect at the time of use. We may email periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our web site frequently to view any changes or amendments. By visiting our site, you are accepting the practices described in this Privacy Notice. Please note that that this Privacy Policy governs only information provided to sleekmakeup.com. If you visit one of our regional websites, you are subject to the privacy policy applicable for that website and we suggest that you consult such privacy policy. This Privacy Policy was last updated 21 January 2010.
2. Information Collection
The information we gather from customers helps to continually improve our products, services and our overall business thus improving how we serve you. We receive and store any information you enter on our site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of the features the site or us as a company offers. We use the information that you provide for such purposes as responding to your requests, customising future visits for you, improving our service, and communicating with you.
We do not collect personally identifiable information about you, except when you provide it to us directly or through a third party. For example, if you decide to complete a user registration form, complete an online survey or make a purchase, you may be asked to provide certain information such as your contact information (name, email address, mailing address and telephone number), birthday, gender, product and/or cosmetic concerns, and the brands and products you use. If you decide to place an order, we will also need to know your delivery and billing address, credit card / debit card number and expiry date. Please note you may be transferred to a third party service provider’s website in order to submit this information.
Sensitive information is not generally sought through this site. Sensitive information includes data relating to: race or ethnic origin; political opinions; religious or other similar beliefs; physical or mental health. If you do provide sensitive information, by providing that information you explicitly consent to us using it in accordance with this Privacy Policy.
If you would prefer us not to collect any personally identifiable information from you, please do not provide us with any such information. Please note that if you do not wish to provide any personal information, you will not be able to make purchases on this site.
To protect your personal information, users registering at this site must also enter a username and password.
Prior to your submission of your personally identifiable information to the Site, you will be asked whether you consent to the processing and transfer of your personal information in accordance with this Privacy Policy. If you consent, you will be able to submit your information to the sleekmakeup.com site.
3. Use of personally identifiable information
We strive to provide you with a full range of cosmetic products and services designed to meet your unique cosmetic needs. In order to provide you with this level of service, we may use your personal information in the following ways:
a. Communications to Serve You
If you have elected to provide us with your contact information, e.g., by registering at the sleekmakeup.com Site, contacting our customer service and other relevant departments, or placing an order, we may provide you with service related announcements concerning the sleekmakeup.com site or contact you regarding your customer service requests or your order. For example, all registered users will receive a welcoming email to confirm their registration. Users will also receive emails when an order has been received and again despatched or if there are problems with an order. We may also contact you to respond to product questions or concerns that you may express. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that you, the consumer expect.
b. Opt-In Communications
In addition to the essential service related announcements that we will send you as described in Section(a) above, if you opt-in during the sleekmakeup.com Site registration process or at other times when you submit personally identifiable information, the information you provide may be used to create and deliver to you our newsletters, surveys, questionnaires or other communications containing product and event information, cosmetics tips or offers and promotions ("Opt-In Communications"). For example, we may look at what you have previously ordered in an attempt to tell you about promotions that will be of particular interest to you. We will also assume that you have indicated your consent to opt-in if you have given us your details when placing an order without opting-out by un-ticking the consent boxes. If you prefer not to receive such Opt-In Communications, please do not opt-in to receive these communications or, if you are giving us your details when placing an order, please opt-out when given the opportunity to do so. If you do opt-in (or if you do not opt-out when placing an order) and later decide that you would no longer like to receive these communications, you are able to do so. More information about opting out can be found below in Section 13 entitled “Opting Out”.
4. No Disclosure of Personally Identifiable Information for Third Party Marketing Without Your Consent
We will not provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent.
5. Disclosure of Personally Identifiable Information
Information about our customers is an important part of our business, and we are not in the business of selling your data to others. We may share your personally identifiable information with our affiliates and other divisions of our company that distribute and market Sleek MakeUP products. Other companies within the Sleek International Ltd group may also use this information in accordance with this Privacy Policy. See also section 6 entitled ‘Transfer of Data to Other Countries’.
a. Service Providers
We work closely with our affiliated businesses. In some cases, these businesses operate stores or sell offerings to you. You can tell when another business is involved in your transactions, and we share customer information related to those transactions with that business. We employ other companies and individuals to perform functions on our behalf. Examples include webhosting, fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to personal information needs to perform their functions, but may not use it for other purposes. Please note that any named service providers in this Privacy Policy are not our only service providers.
b. Fraud Protections and Compliance with Law
We may sometimes send offers to selected customers on behalf of other businesses. When we do this, we do not give that business your name and address. We may release account and other personal information when we believe release of such information is appropriate and necessary to comply with law, regulation, legal process or governmental request; enforce or apply our Terms & Conditions and other agreements; or to protect the rights, property, or safety of, ourselves, our users, or others. This includes exchanging information with other companies and organisations for credit fraud protection and risk reduction.
c. Event Participation
If you choose to participate in any promotions, competitions, surveys, questionnaires or other events during your visit to the sleekmakeup.com site, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By choosing to participate and submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties. This site and thus Sleek International Ltd is not responsible for and disclaims all liability for any use of the information you choose to provide to such third parties.
d. Business Transfers
As Sleek International Ltd expands and we continue to develop our business, we might sell or accumulate assets. In such transactions, user information, including personally identifiable information, generally is one of the transferred business assets, and by submitting such information on the Site you agree that your data may be transferred to such parties in these circumstances.
6. Transfer of Data to Other Countries
Companies that fall under the Sleek International Ltd umbrella and third parties referenced in this policy may receive your information only for the purposes set forth in this Privacy Policy, the third parties with whom you direct us to share your information referenced in Section 4 and the databases in which your personally identifiable information may be stored may be located both inside and outside the UK. When submitting information to the Site, you acknowledge and accept that companies under the Sleek International Ltd umbrella or third parties which receive your personally identifiable information may be located within a different region or country which does not guarantee the same level of protection for personal data as the one in which you reside.
7. Cookies
Cookies are pieces of data that we place on your computer’s hard drive through your web browser to enable our systems to recognise you as a returning user allowing us to personalise your experience and your use of the Site. A note appears on the toolbar of most browsers which will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
Cookies allow you to take full advantage of some of the site features, and we recommend that you leave them turned on. You may still use the Site if you reject the cookies but you may be limited in the use of some of the features. Some of our other business partners and service providers may also use cookies on their sites. You may have reached our site via one of their sites. We have no access to, or control over these cookies and do not accept any responsibility for such third party cookies. Please refer to the privacy policies of the third parties concerned to understand their use of cookies and your options relating to those cookies.
When you visit the sleekmakeup.com site or view one of our emails, we may use tracking technology to note some of the pages you visit on the site to personalize your experience.
8. Use of Aggregate Information
We may collect, store or accumulate certain non-personally identifiable information concerning your use of the site, such as information regarding which of our pages are most popular, opinion polls etc. for internal business purposes, such as generating statistics and developing products and marketing plans. We may share or transfer such non-personally identifiable information with or to our affiliates, licensees and partners. Also see Section 6.
9. People under 18
If you are under 18 years of age, you may browse our site. However, you may not register or make a purchase. This site is not designed for minors and we do not knowingly collect personally identifiable information from any person under 18 years of age. If you are under 18 years of age and have any questions, queries or concerns about sleekmakeup.com, please seek guidance from a parent / guardian or responsible adult.
10. Links
Sleekmakeup.com may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This Privacy Policy only applies to the information we collect on this sleekmakeup.com site. We strongly advise you to read the privacy statements of the other websites that may link to or from our site.
11. Security
Various security measures are implemented in accordance with industry standards to protect the security of your personal information which is stored at facilities within the UK. Also see Section 6. If you have any questions about security at the sleekmakeup.com site, please contact us.
12. Accurate and Up-to-date Information
We will take reasonable steps to create an accurate record of any personal information you have submitted to us via the Site. We however do not assume responsibility for confirming the ongoing accuracy of your personal information. You are responsible for keeping your sleekmakeup.com account information up-to-date. Registered users can review, change or amend their personal information at any time by logging in. Click here
13. Opting out
You may opt out of receiving future opt-in communications i.e. postal mailings and email communications when you register as this Site or otherwise provide contact information to us. To opt out you can contact us or click unsubscribe at the bottom of each opt-in communication e-mail you receive. Please note that this opt-out only applies to sleekmakeup.com opt-in communications and does not apply to communications to serve you i.e. order confirmation, order despatch information emails – see Section 3.
14. Data Controller
The information you provide to use will be managed by the Web Development and Online Communications Executive, Sleek International Ltd, Unit 6, 17 Argall Avenue, Leyton, London, E10 7QE, UK.
15. Notification of Changes
We may revise and update this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. We may make changes at any time without notifying you, so we suggest that you periodically consult this Privacy Policy.
16. Conclusion
Sleek International Ltd has taken great measure to ensure that your visit to the sleekmakeup.com site is an enjoyable one and that your privacy is constantly respected. If you have any questions, comments or concerns about our privacy practices, please contact us.