FAQs
At Sleek, we exist to inspire all makeup junkies to express their individuality. Those who stand up for what they believe in, hustle hard, do things their own way and own it. For them, our makeup is a powerful form of self-expression, a creative outlet, and a true addiction.
Inclusivity is in our DNA - we are a democratising force in the industry, providing high-quality impact colour, accessible for all makeup junkies with the belief that whatever your walk of life, we believe everyone should have the freedom to be able to express themselves without fear of judgement.
You care so we care. We care about the planet, because we only have one, because every step counts. We are on at the beginning of an exciting journey to become more sustainable, a journey that can only get better with time.
We've recently made some changes to how you shop our website. When you shop, your basket will now be passed onto boots.com for delivery. You can also find us in selected Boots stores, visit our store locator to find your local stockist, plus we are continually working with new retailers to ensure you get your makeup fix. In the EU our products are available in selected Sephora and independent stores. In the US our products are available in Walgreens and Ulta. For all international stockists please visit stocklist page
We are always looking for new opportunities to work with makeup junkies and Sleek lovers! if you would like to work with us please email pr@sleekmakeup.com with your details and social media links.
You can also tag us on Instagram using @sleekmakeup or #sleekmakeup for a chance at being featured on our page!
Please email all enquiries to pr@sleekmakeup.com
Please email sales@sleekmakeup.com with any sales enquiries
Oh no! Please be assured that all of our products are tested to the highest standards. If you experience an allergic reaction, please seek a doctor's advice.
If you believe that you have had an allergic reaction due to our product please contact your chosen retailer customer services with images and details of your concern, and they should be able to advise from there.
You can locate the ingredients of products on each product page by selecting the ‘ingredients’ tab.
No animal testing is undertaken by Walgreens Boots Alliance (Sleek MakeUPs parent company)
For our own product brands:
- We do not conduct animal testing on products, or on ingredients used in these products
- We do not commission animal testing on these products or on ingredients used in these products
Sleek Makeup has a legal obligation to ensure that its products are safe; we therefore endeavour to carry out a safety assessment on every single product prior to placing them on the market.
We do not sell our products directly in China (this would require animal testing) and we do not plan to until China changes its laws on animal testing.
If you have any further questions, please do not hesitate to contact us.
We unfortunatly cannot claim to conform to Vegan Society rules and therefore cannot officially state that our products are suitable for Vegans.
Sleek MakeUP site is undergoing a makeover so we can continue to step up our game and serve you with great content and products. In the UK, you can shop our must-have products and latest drops from boots.com and selected Boots stores. You can also find us on Pretty Little Thing, ASOS, Amazon, Feel Unique and Look Fantastic! For full info check out our stockist list here
We've got your back and are working hard to ship worldwide. In the meantime we are available at loads of amazing stockists, some of which ship internationally. For full info check out our stockist list here
Sleek MakeUP site is undergoing a makeover so we can continue to step up our game and serve you with great content and products. We work with a range of retailers who offer worldwide shipping to ensure your makeup needs are covered For full info check out our stockist list here
As all of our products are now sold through retailers and not direct from Sleekmakeup.com, if your order has not arrived within the purchase retailers specified shipping guidelines, please contact their customer services team directly to solve your query.
Shade matching;the struggle is real. To find out which shades your into, head into one of the selected Boots stores where testers are available. For full info check out our stockist list here For foundation matching specifically, please check out our foundation finder tool here
As all of our products are now sold through retailers rather than direct from Sleek, if you are not satisfied with your order, please contact the relevant retailer's customer services team directly to solve your query.
We understand that animal testing is a key concern for an every-growing number of our customers. Sleek do not conduct or commission animal testing on any of our products, or on any of the ingredients used in our products.
This is a position that we have maintained since the beginning of our brand in 1995. All of our formulations are safety and efficacy tested on people.
As part of our sustainability journey, we have started to replace the clear plastic sleeve with a peel and read label for all new products launched into the market, considerably reducing the amount of plastic waste that we produce. This is just the first step as we continue to find ways to reduce the amount of single use plastics across our portfolio.
All of our formulas are free from plastics, bioplastics and we are implementing the use of non-plastic biodegradable glitter across all of our cosmetics lines with immediate effect.
From now on, we will use no plastic, bio-based or biodegradable plastic glitter in any of the new products that we develop, this includes any promotional and display materials. This extends to other materials used that are coated with a plastic film.
Any chemicals used in Sleek products are clearly displayed and meet the requirements of our parent company’s (Walgreens Boots Alliance) global Restricted Substances List. Boots and Walgreens have the safety of their consumers and the environment at the heart of everything that they do. Both have grown from a pharmaceutical heritage and have long-established expertise in retailing, while Boots also adds unrivalled manufacturing expertise. Our HQ’s chemicals experts use these multi-sector credentials to clearly identify and understand the safety impact that some chemicals may have and keep exceptionally close control of those that are used in our products.
All factories used to make Sleek products are known to us and are audited before being used for the first time against our global ethical trading standards (internationally recognised labour conventions and enviromental protection standards) - and thereafter audited every one to two years.
